We Start with a Complete Image: We generate an image of all hard drive partitions via an agent, which is warehoused on the Network Attached Storage Unit (NAS) physically located at your location. The data is stored using AES-256 bit encryption and compressed. We employ a block-level, not file-level, backup, which means that data is captured at the level of 1′s and 0′s. Block level data is raw data which does not have a file structure imposed on it. Database applications such as Microsoft SQL Server and Microsoft Exchange Server transfer data in blocks. Block transfer is the most efficient way to write to disk and is much less prone to errors such as those that result from file-level backups. Additionally, block level backups are not affected by open files or open databases. The block-level image is an exact digital duplicate of the on-site server.

Our "Incremental Forever" methodology captures all changes to the initial image in increments of 15 minutes to one hour. The Incremental Forever technology not only backs up recent datasets but also allows end users to reconstruct the state of their data as it stood at the end of various restoration points. This level of forensic and auditable data recovery may satisfy various regulatory requirements (such as HIpAA and GLBA) for data retention and data record reconstruction.

A good backup system should allow for quick and flexible restores. Our solution allows for recovery of files, folders, partitions, mailboxes/messages, databases/tables using a quick and intuitive process. Our 15-minute incremental based backup allows restores to be done from any point in time, allowing for multiple versions of files, folders, messages/mailboxes, database/tables to be restored.

After imaging the servers to which it is attached, the NAS unit then creates an encrypted tunnel and transmits the imaged data to a secure offsite location where it resides in an encrypted, compressed format. Transmitting data to a remote site is a key component of DataGuard. It guarantees that, in case of physical damage to the client’s network or BDR, or even regional disaster, the data is safe in uncompromised locations. Encryption is an important step in the process of transmitting data between the BDR and the remote sites, because it greatly reduces the risk of data loss incidents that plague magnetic tape and prevents man-in-the-middle attacks during transmission.

Our Network Operations Center (NOC) monitors your BDR units and the attached servers 24/7. Failed processes generate immediate alerts to our engineers, who often remotely correct errors within minutes of receiving notification. In case of more serious BDR issues, we will conduct repairs at your site. If any BDR units are irreparably damaged or destroyed, Datacore will overnight ship replacements— pre-loaded with all stored data — directly to your location.

Disk-based backup and disaster recovery allows for rapid recovery of systems and data through disk imaging technology. Shadowprotect allows administrators to create real-time images of the systems and data in an enterprise throughout the day. There is no noticeable performance impact on systems, even when images (backups) are taken every 15 minutes, eliminating backup windows for most organizations.

H.I.R. Technology allows for accelerated recovery to the same system, to dissimilar hardware or to and from virtual environments. H.I.R. features also make system migration to a new server or consolidation to a virtual environment a straightforward process.

Cisco network equipment configurations (Security Appliances, Routers, Switches, etc.) will be backed up on a scheduled basis and whenever modifications are made. Copies of these configuration files will be stored offsite.

If any of your covered servers fail, DataGuard’s server virtualization technology embedded in the BDR Unit allows client servers and applications to be restored and rebooted in most cases. As you may sometimes endure a wait of several days in order to receive replacement servers from vendors, your BDR can have your business up and running. The BDR multitasks, so that even while functioning as a virtual server, it can continue to back up data. Our technology thus allows you to remain in business without any significant loss of data backup, server functionality, or application downtime. Please remember that all virtualization capabilities are limited by hardware and minimal active users while executing this process is highly recommended.

When the BDR detects a “bad” hard disk; it proactively advises our helpdesk of the known issue. It enters a self-healing mode where it repairs around the bad sector or disk, and will work until it returns to the safest state possible.

Datacore’s BDR is highly automated storage. There are no complex configuration screens, DIP switches, confounding choices, web con-soles or other complications that prevent so many other storage de-vices from working out of the box.

• Advanced Hardware Health Monitoring
• After Hour, Weekend, and Holiday Event Notification
• Weekly Backup Verification
• 24/7 Proactive Backup Monitoring with Verification
• Hot Swap servers for client accommodation

  DataGuard Lite DataGuard
Advanced Hardware Health Monitoring
After Hour, Weekend and Holiday Event Notification (If Requested)
Client Volume Discount on Hardware and Software
Confirm Anti-Virus/Anti -Spyware Updates Have Occurred
Monthly Executive Report
Quarterly Business Review Conference Call
Standard Software Patch Management of Operating Systems
Hourly, Daily, and Weekly Backup Verification
Reboot Servers if Needed Remote Only
Hourly Incremental Backups
Server Virtualization
AES 256 Bit Off-Site Storage available
24/7 Proactive Backup Monitoring With Properly Configured Software
Hardware Independent Restore
Spam Filtering  
Hot Swap Servers (Some Restrictions Apply)  
Detailed Diagram Showing Your Network Layout  
Email Hosting (This is not hosted Exchange)  
Web Hosting  
Remote Restoration of Files  
Hardware and Software Asset Management