The Benefits of Having One of Datacore's Managed Services:
Server Care: We Guarantee 99% Up-Time on Your Server*
-Unlimited day to day administrative functionality
-Fixed monthly pricing
-Vendor management
-Reduced operational costs
-No per incident charges
Routine maintenance consumes a large portion of an IT budget, whether it is
money spent on an outsider to fix the problems, or the time that your internal
IT staff spends on fixing everday computer issues. You can prevent this with
Datacore's Server Care. Our engineers located at our Network Operating Center
will provide 24/7 network wide maintenance and top quality services such as:
We've all run trials with our IT systems, but those days are done. Quit wrestling with technology issues. The ideal IT environment, you know, the one where everything runs smoothly
efficiently, on budget and on time, IS possible. It's not a myth, it's Server Care.
Total Care: We Guarantee 99% Up-Time on Your Server & Computers*
Purchasing blocks of time or working on a time & materials basis are still among the most popular methods to address computer repairs. This method can create unexpected expenses, lost data, and down time. For a flat monthly rate, Datacore's staff of engineers provide you with 24/7 remote monitoring and help desk for Operating Systems, Network Related Issues, Printing Issues, and Support for Microsoft Applications. Total Care provides you with routine maintenance for your computers, such as:
-Update of Anti-Virus Signatures
-Daily Spy-Ware Scan & Removal
-Critical Patch Management
-Service Pack Installation
-Application Monitoring
-Application Maintenance
-Asset Data Collection
-Removal of Temporary Internet Files
-Asset Tracking (Hardware & Software)
-Hot-Swappable Computers**
Did you know that in a typical SMB environment, that computers outnumber servers by 20 to 1!
Most IT vendors ignore computers and focus on server solutions. With Datacore's Total Care, we maintain your network from server to desktop.
*This guarantee is only for networks certified by Datacore and does not cover routers, internet connectivity, network printers, copiers, or costs associated with hardware repair.
**Based on Client Computer Count
