September 18, 2007 :

DATACORE SAVES PANERA A LOT OF BREAD.-

Datacore Consulting, a premier Managed Service Provider, increases productivity and implements a cost saving software solution for a franchisee of Panera Bread.

Datacore created an enterprise software package to meet the needs of Howley Bread Group, LTD., franchise owners of over 20 Panera Bread locations. The program is a web-based work order system designed to help manage the maintenance requests that come from the stores. “This software has exceeded our expectations and has greatly improved our workflow on maintenance requests” says John Flanagan, CFO of Howley Bread Group, LTD.

Prior to Datacore Consulting designing Howley Bread’s Work Order software, store-level maintenance requests were submitted via telephone and/or e-mail. Now, work orders are submitted by the store managers through this web-based system. Maintenance managers then assign the work order to the appropriate person or vendor, and all parties may add notes/updates to the work order as needed until the problem is resolved. This enterprise level Work Order System provides management with a permanent archive of all maintenance requests that are submitted and creates the ability to track work order status in real-time 24 hours a day, 7 days per week.

With a state of the art enterprise work order system, Panera Bread is able to save both time and money by ensuring that their business is up and running when they need it most.


For additional information regarding Datacore Consulting, contact Christina Rios or visit datacoreonline.com