Total Care for your Computers with the added value of a 24/7 Help Desk.

Purchasing blocks of time or working on a Time & Materials basis are still among the most popular methods to address computer repairs. This method can create unexpected expenses, lost data, and down time. For a flat monthly rate, Datacore's staff of Engineers provide you with 24/7 remote monitoring, as well as a Help Desk from 8am to 5:30pm EST. (24 hour help desk available upon request) for Operating Systems, Network Related Issues, Printing Issues, and Support for Microsoft Applications. Total Care provides you with routine maintenance for your computers, such as:
  • Update of Anti-Virus Signatures
  • Daily Spy-Ware Scan & Removal
  • Critical Patch Management
  • Service Pack Installation
  • Application Monitoring
  • Application Maintenance
  • Asset Data Collection
  • Asset Tracking (Hardware & Software)
  • Removal of Temporary Internet Files
  • Hot Swappable Computers**
**Based on Client Desktop Count.
Did you know that in a typical SMB environment, that computers out number servers by 20 to 1! Mot IT vendors ignore computers and focus on server solutions. With Datacore's Total Care, we maintain your network from server to desktop.
  
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