As life-long residents of NE Ohio, we understand the core values of hard-work, professionalism and loyalty to not only our client partners, but also our excellent employees. As the saying goes “in Cleveland nothing is given. Everything is earned”. Our “difference” is that for 15+ years we have earned, and will continue to strive to earn, the right to be called your partner, not just your provider.
To earn that right, Datacore was founded on, and continues under, three core principles; #1: Reduce client risk and exposure. #2: Guarantee 99% uptime to clients. And #3: Operate a highly ethical company that contributes to the surrounding community. #CLEstrong
Technology Changes Fast But Core Values Always Stay The Same
As a veteran owned company, Datacore is committed to keeping all operations U.S. based, therefore Datacore has built a world class Help Desk where all employees are trained and certified on Linux, MAC, Microsoft, VMWARE, and Citrix, as well as most smart phone operating systems with every feature from remote access and chat to online video conference support.
All engineers and in house technical staff are Datacore employees or owners. Datacore owns and operates a research and design/manufacturing center in Cleveland where all BDR units are assembled and supported. This ensures Datacore has full control over all operations concerning the design, implementation and support of all our services.
With full control over solutions and products, Datacore has grown from a regional company to an international company with a strong global presence. Datacore’s rapid growth is reflected by its 2011 Weatherhead 100 award. With clients from a dozen countries and throughout the U.S. Datacore is positioned to be a world class leader in Business Continuity.